
Your balance, in EUR and USD, on the Payments page.
Your balance
Money doesn’t move from “buyer paid” to “in your bank account” instantly. It passes through a few states first, mirroring how card networks and banking rails actually clear funds.Incoming
A payment has been confirmed, but it’s still clearing. New card and bank sales clear over about 14 days before they’re payable, the same way they would through any card acquirer.
Available
Cleared and yours to pay out. This is what moves on your next payout.
In reserve
A small reserve is held on newer accounts to cover refunds and chargebacks. It releases over time as your payment history builds.
Next payout
The date your available balance is scheduled to move. Shown per currency on the Payouts page.
Where payouts go
Your balance pays out by bank transfer, same-currency: EUR to a EUR account and USD to a USD account, with no cross-currency FX.Bank account
Paid through our banking partner to the countries listed in Supported countries, in the currency your balance holds. Cross-border routes carry a Swift fee (see the fee table on that page).
Schedule
Payouts run automatically twice a month. Your available balance moves to your bank account on the scheduled payout date, shown per currency on the Payouts page. There’s nothing to trigger by hand.Fees
Payout fees are a pass-through, at cost, with no markup. AgentaOS doesn’t add anything on top of what the banking or on-chain rail actually costs to move your money. For bank payouts, cross-border routes carry a Swift fee, see the fee table on Supported countries for the current routes and amounts.Getting paid out
1
Accept a payment
Any completed checkout, card, bank, or stablecoin, adds to your balance. See Checkouts and Payment links.
2
Let it clear
Funds move from Incoming to Available automatically, over about 14 days for new card and bank sales. No action needed on your end.
3
Add a bank account
Add the bank account where you want to receive your payouts, in EUR or USD.
4
Get paid
Your available balance moves to your bank account automatically, twice a month, on the schedule shown on the Payouts page.
FAQ
What currencies can I pay out in?
What currencies can I pay out in?
Your balance settles in EUR or USD. Bank payouts are same-currency, EUR to a EUR account and USD to a USD account, with no cross-currency FX.
How often do payouts run?
How often do payouts run?
Automatically, twice a month. Your available balance moves on the scheduled payout date shown on the Payouts page.
Do I need to set up anything before I can pay out?
Do I need to set up anything before I can pay out?
Yes. Add the bank account you want to receive payouts to first.
Does a refund or chargeback affect my balance?
Does a refund or chargeback affect my balance?
Yes, refunded or disputed amounts are deducted from your balance rather than paid out. On newer accounts a small reserve is held to cover them.
Legacy
Stablecoin payouts (legacy)
An optional, advanced way to withdraw your balance on-chain to a wallet you control, from anywhere. You’re moving your own balance to your own address.
Next steps
Supported countries
Where bank payouts reach, and the payout fee table.
How Merchant of Record works
How a payment turns into money on your balance in the first place.
Checkouts
Create the payments that fund your balance.
Webhooks
Get notified the moment a checkout completes.