This page explains how tax works on sales made through AgentaOS. It isn’t advice on your own company’s corporate or income tax, talk to your accountant for that.
Destination tax, in short
Most consumption taxes (VAT in the EU, sales tax or GST elsewhere) are charged based on the buyer’s location and what’s being sold, not the seller’s. Sell a subscription to a buyer in Germany, and German VAT rules apply, even if your company has never set foot there. This is why cross-border software sales create a tax obligation in every country you have customers, not just your own.How AgentaOS handles it
1
Tax is calculated at checkout
Based on the buyer’s location and what’s being sold, before the payment is confirmed.
2
Tax is collected with the payment
Your buyer pays one total price, tax included, in a single transaction.
3
AgentaOS remits it
We register with tax authorities, file returns, and remit what’s owed in the jurisdictions we cover. You never file anything yourself.
4
Your invoice shows the breakdown
Every payment gets a tax-correct invoice with our Estonian entity as the seller of record, and tax broken out as its own line. See Invoices.
Where we’re registered today
European Union
Destination VAT via Estonia’s OSS (One-Stop Shop) scheme. Our Estonian entity is the registered seller.
We calculate VAT for the jurisdictions where we are registered today, the EU (via Estonia OSS), and add more as we grow.
Selling to businesses (B2B)
When your buyer is a business rather than a consumer, VAT treatment can differ. In some jurisdictions, the reverse-charge mechanism applies, where the buyer accounts for the VAT instead of AgentaOS collecting it. Business buyers can typically provide a VAT or tax number at checkout, which the invoice then reflects.FAQ
Do I need to register for VAT myself?
Do I need to register for VAT myself?
No. AgentaOS is the seller of record, so we register, collect, and remit VAT and sales tax on the sales you make through us.
What tax rate will my buyer be charged?
What tax rate will my buyer be charged?
It depends on the buyer’s country and what’s being sold, and is calculated automatically at checkout. Exact rates and thresholds by country are being finalized before we publish a full table here.
What if my buyer is a business, not a consumer?
What if my buyer is a business, not a consumer?
B2B sales can be treated differently for VAT purposes, including reverse charge in some jurisdictions. We’re finalizing the exact rules to publish here, see the note above.
Whose name is on the tax invoice?
Whose name is on the tax invoice?
Our Estonian entity, your Merchant of Record, appears as the seller of record. See Invoices.
What happens when you add a new country?
What happens when you add a new country?
We register there and start collecting and remitting automatically. You don’t need to do anything on your side.
Does this cover my own company's taxes?
Does this cover my own company's taxes?
No. This covers tax on the sales made through AgentaOS. Your own company’s income tax and bookkeeping are still yours to handle.
Next steps
Getting started
The AgentaOS overview, if you’re just getting started.
How it works
What a Merchant of Record is and why it matters.
Supported countries
Where you can sell and where you can get paid.
Pricing
How the per-transaction fee works.
Invoices
What a tax-correct invoice looks like, and how to export one.
Payouts
Move your balance to your bank or wallet.